What is the Ethical Channel?

At Valle, Ballina y Fernández, SA we have an Ethics Channel, which allows us to report any incident or irregularity of potential significance that could be contrary to what is established in our Code of Ethics and Conduct.

Thanks to this platform, and with your responsible collaboration, we can detect if there is any conduct that contravenes our principles.

The purpose of this channel is to detect conduct that is contrary to the law, principles, or ethical and good governance rules of the Company, so we encourage employees, customers, suppliers, or anyone who has contact with our services to report such incidents to us.

How to send a message?

Below, you will find a form where you can include all the details about your concern. Please be as specific as possible regarding names or departments, people, documents, policies, locations, dates, times, etc. You must first accept the Privacy Policy to access the form.

Once you have submitted your communication, you will be able to track it using the automatically generated access password.

The tool guarantees the confidentiality of communications and the anonymity of the informant at all times. Furthermore, the investigation process is conducted objectively, independently, and with a guarantee of no retaliation.

Proper use of the channel

It is important to remember that the Ethics Hotline only handles communications related to conduct that violates the Code of Ethics and Conduct of Valle, Ballina y Fernández, SA. For other matters or inquiries, please contact the designated customer service channels or, if you are an employee of the company, contact the HR manager.

To prevent misuse of the channel, precise criteria will be applied to admit communications, and civil, criminal and administrative liability will be demanded of those who communicate facts with abuse of rights or violating the principle of good faith.